Frequently Asked Questions
Everything you need to know about shopping with Dragonfly Toys.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic United States. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, at Dragonfly Toys, we prioritize ethical manufacturing and use organic cotton and recycled fibers in over 80% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.